Allied Accessibility ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at alliedaccessibility.com.
Information We Collect
Information You Provide Directly
When you fill out our contact form or request a free accessibility audit, we collect:
- Name — to address you personally
- Email address — to deliver your audit report and respond to inquiries
- Phone number (optional) — to contact you if requested
- Website URL — to perform your accessibility audit
- Company name (optional) — to tailor our recommendations
- Urgency level and additional notes — to prioritize and customize our response
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- IP address and approximate geographic location
- Browser type and version
- Operating system
- Pages visited, time spent on pages, and referring URLs
- Device type (desktop, mobile, tablet)
This information is collected through Google Analytics and Google Ads conversion tracking to help us understand how visitors use our site and to measure the effectiveness of our advertising.
How We Use Your Information
We use the information we collect to:
- Perform your free accessibility audit and deliver your compliance report
- Respond to your inquiries and provide customer support
- Send you relevant information about our services (only if you've contacted us)
- Improve our website, services, and user experience
- Measure the performance of our marketing campaigns
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Third-Party Services
We use the following third-party services to operate our website and deliver our services:
- FormSubmit.co — processes form submissions. Your form data is transmitted securely to our email. See FormSubmit's privacy policy.
- Google Analytics & Google Ads — collects anonymized usage data and tracks ad conversions. See Google's privacy policy.
- Calendly — used for scheduling consultations. If you book a call, Calendly collects your name and email. See Calendly's privacy policy.
- Google Fonts — serves web fonts. Google may collect your IP address when fonts load. See Google Fonts privacy information.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies placed by Google Analytics and Google Ads. These cookies help us:
- Understand how visitors navigate our site
- Measure advertising effectiveness
- Remember your preferences
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling cookies may affect your experience on our site.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, typically:
- Form submissions: retained for up to 24 months, or longer if you become a client
- Analytics data: retained according to Google Analytics default settings (26 months)
- Client project data: retained for the duration of our business relationship plus 3 years
Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encrypted form submissions (HTTPS/TLS)
- Limited access to personal data on a need-to-know basis
- Regular review of our data collection and storage practices
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Opt-out: Unsubscribe from any marketing communications
To exercise any of these rights, please contact us using the information below.
California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect and how it is used
- Request deletion of your personal information
- Opt out of the sale of personal information (we do not sell your data)
- Non-discrimination for exercising your privacy rights
Children's Privacy
Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
- Email: [email protected]
- Website: alliedaccessibility.com/contact